“This training was clear and concise with real life examples.” – E. “This course brought out thoughts that I had not considered in dealing with difficult people or situations I encounter in my work.” – K. “I really enjoyed the insights given by the "superstar tips" they were simple but powerful! Just keep up the great job of offering more e-learning for the busy work world. “I thought the ideas were important and nuanced and presented in a way which was helpful to me.” – Janet Griffin “As a woman emotions are sometimes difficult to master and this gives me some tools and techniques to deal with others around me both above and below me.” – B. What some of our Passionate Fans are saying about our programs If you have any more questions that were not answered here please contact a customer service representative at 80. Yes, you can watch the recording as many times as you would like. Can I listen to the on-demand webinar recording more than once?.For multiple users, you can use speakers and a projector. Simply call 80 or request it by sending an e-mail to back to topĪbsolutely. Follow along with the Webinar handouts provided. Just click the link to access the website and enter your information. We will have your questions answered by the expert! back to topĪ computer with access to the Internet is all the equipment you need. Yes, if you have a question that was not answered during the event you can email it to the conference moderator. Can I still ask questions during the question and answer session?.Question and Answer Session - Hear expert answers to real-world questions!įrequently Asked Questions What is an On-Demand Webinar?Ĭan I still ask questions during the question and answer session?Ĭan I listen to the on-demand webinar recording more than once?Īn on-demand webinar is a pre-recorded webinar that includes session handouts, interactive training with the speaker and a question and answer period. Communication and active listening methods that give you the upper hand.Critical conflict resolution skills every leader needs to possess.Gain insight into the 4 causes of conflict and how to defuse them.Staying calm in a crisis - how to lead your team in difficult timesĬonflict Resolution Strategies: Keys to Mediating and Resolving Problems.Using constructive confrontation to eliminate negative reactions in others. Dealing with backstabbing, gossip and resentment in the workplace.Managing Other’s Emotions: How to Deal with Difficult People at Work Eliminating negative self-talk - how to tackle situations with confidence.Stop self-defeating reactions - responding to negativity with positivity.Change your response: Overcome emotions like fear, anger and self-pity.The positive – and negative – effects of emotions in the workplace.Program Highlights Handling Your Emotions Under Pressure: Proven Tactics to Remain in Control
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